At Spa William Gray, we are committed to providing the utmost level of relaxation, with attentive staff devoted to your comfort.

Luxurious touches that encourage tranquility and well-being

We’ve curated thoughtful amenities to provide you with a relaxing, serene spa experience, including bathrobes, sandals, full-amenity changing rooms and valet parking (fee). During your stay, help yourself to infused water, tea and snacks, as well as books, magazines and therapeutic colouring books. Hotel William Gray guests have the option of in-room and balcony spa services (room size permitting).

Make a Reservation

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Arrival Time

We encourage you to arrive 15 minutes prior to your appointment, or 90 minutes prior if you are planning on using the thermal circuit beforehand. Late arrival will result in a shorter treatment time. If you are a hotel guest, we invite you to arrive wearing your hotel robe, and to leave your valuables in your in-room safe.


Spa William Gray is a space of serenity and tranquility. Please respect your fellow guests’ right to privacy. We encourage a mobile phone free zone.

Thermal Circuit

Hotel guests are welcome to use the thermal circuit without a spa reservation (fee applies). Guests outside the hotel may purchase access to the thermal circuit only when booking spa appointments of 60 minutes or more. To ensure a serene environment, capacity is limited, and is on a first-come, first-serve basis. Bathing suits are required.

Health Conditions

When making your spa reservation, kindly advise us of any health conditions, allergies or injuries that could affect your service. We offer specially designed treatments for expectant mothers after their first trimester. Please allow our spa team to guide you in selecting the most suitable treatments.

Prices and Gratuities

All prices are quoted in Canadian dollars, and are subject to government sales tax. Gratuity is not included. Prices are subject to change without prior notice.

Cancellation Policy

A 100% cancellation charge will be incurred for any treatment not cancelled at least 24 hours prior to an appointment.

Minimum Age

Please note that guests must be 18 or over to have access to the spa and pool.